Terms & Conditions

Effective Date: January 2026

1. Acceptance of Terms

By using our website and Services, you confirm that you are at least 18 years old and agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use immediately.

2. Nature of Our Services

Our Services are advisory and facilitative in nature. We provide expert guidance, documentation support, and application management for immigration, visa, residency, citizenship, and business setup matters.

Important Disclaimer:

We do not guarantee approval of any immigration application, visa, residency permit, citizenship application, or government decision. Final outcomes depend on government authorities, applicant credentials, documentation quality, and regulatory conditions beyond our control.

All information provided through our website, consultations, reports, or communications is indicative and advisory. Immigration laws and policies change frequently. We recommend verification with official government sources for critical decisions.

3. Client Engagement

Your engagement with Gateway2World begins upon provision of written consent for advisory services and payment of agreed fees where applicable. All engagements are subject to written service agreements specifying:

  • Scope of services and deliverables
  • Professional fees and payment terms
  • Timelines and milestones
  • Confidentiality provisions
  • Applicable jurisdiction

We reserve the right to decline engagements where we cannot provide adequate service or determine unsuitability.

4. Use of Our Website

You agree to use the website only for lawful purposes and in a manner that does not infringe rights of others. You shall not:

  • Attempt unauthorized access to website content or systems
  • Use automated systems to scrape or copy content
  • Transmit harmful, unlawful, or malicious data
  • Misrepresent your identity or affiliation
  • Use the website for any illegal purpose

5. Intellectual Property

All content on this website including text, graphics, logos, images, designs, and software is owned or licensed by Gateway2World and protected by Indian and international copyright and trademark laws.

You may view and download content for personal, non-commercial use only. You may not reproduce, distribute, modify, publicly display, or commercialize website content without express written permission from Gateway2World.

6. Fees & Payments

Professional service fees are determined based on service complexity and communicated during initial consultation. Payment terms include:

  • Upfront consultation fees where applicable
  • Service fees payable in installments per agreement
  • Government filing fees and third-party costs (paid separately)
  • Additional charges for services beyond original scope

Refund Policy: All fees are non-refundable unless otherwise specified in writing, as our services involve professional time, expertise, and third-party commitments from engagement commencement.

7. Client Responsibilities

Clients engaging our services agree to:

  • Provide accurate, complete, and timely information and documentation
  • Respond promptly to requests for information or clarification
  • Disclose all material facts relevant to their immigration matter
  • Comply with all applicable laws and regulations
  • Attend scheduled meetings and appointments as required
  • Make timely fee payments per agreed terms

Failure to meet these responsibilities may impact service quality, timelines, and outcomes.

8. Confidentiality

We maintain strict confidentiality of all client information and documents shared during engagement, subject to exceptions where:

  • Disclosure is required by law or legal process
  • Information is already publicly available through no fault of Gateway2World
  • Client provides express written consent for disclosure

We do not share client information with third parties for marketing purposes.

9. Disclaimer of Warranties

Our Services and website content are provided "as is" without warranties of any kind, express or implied. We do not warrant that:

  • Website content is error-free, current, or complete
  • Services will achieve any specific immigration outcome
  • The website is compatible with all devices or browsers
  • Information obtained is suitable for your specific situation

Immigration laws, policies, and processing times change frequently. Outcomes depend on numerous factors beyond our control.

10. Governing Law

To the maximum extent permitted by Indian law, Gateway2World and its directors, employees, partners, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages including:

  • Lost profits or business opportunities
  • Data loss or business interruption
  • Immigration application denials or delays
  • Changes in immigration laws or policies
  • Actions or decisions of government authorities
  • Reliance on information provided through the website

Our total liability for any claims arising from Services shall not exceed the fees paid by you for the specific services giving rise to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Gateway2World from all claims, damages, losses, liabilities, costs, and expenses including legal fees arising from:

  • Your use of Services
  • Violation of these Terms
  • Violation of any law or third-party rights
  • Provision of false or misleading information
  • Failure to disclose material facts relevant to your immigration matter

12. Third-Party Content and Links

Our website may contain links to third-party websites, government portals, or service providers. We do not control these sites and are not responsible for their content, privacy practices, services, or availability.

Inclusion of links does not imply endorsement. You access third-party sites at your own risk and should review their terms and privacy policies.

13. Termination

We reserve the right to terminate or suspend access to our website or Services at any time without notice for:

  • Violation of these Terms
  • Provision of false or misleading information
  • Non-payment of fees
  • Behavior deemed inappropriate or harmful
  • Any other reason at our sole discretion

Upon termination, completed work will be provided, but fees paid remain non-refundable. You may terminate engagement by providing written notice, subject to payment for services rendered to date.

14. Amendments

We may revise these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Updated Terms will be posted on the website with a revised effective date.

Your continued use of the website or Services after changes are posted constitutes acceptance of updated Terms. We recommend reviewing Terms periodically.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of India without regard to conflict of law principles. Any dispute, controversy, or claim arising from or relating to these Terms, your use of Services, or your relationship with Gateway2World shall be subject to the exclusive jurisdiction of courts in New Delhi, India.

16. Dispute Resolution

In the event of any dispute arising from these Terms or Services, parties agree to first attempt resolution through good faith negotiations. If negotiations fail within 30 days, disputes shall be resolved through binding arbitration in New Delhi, India, in accordance with the Arbitration and Conciliation Act, 1996, before a sole arbitrator mutually agreed upon by both parties.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms, together with our Privacy Policy and any written service agreement, constitute the entire agreement between you and Gateway2World regarding use of our website and Services, superseding any prior agreements or understandings.

19. Force Majeure

Gateway2World shall not be liable for any failure or delay in performing obligations under these Terms due to circumstances beyond our reasonable control including acts of God, natural disasters, war, terrorism, government actions, pandemics, strikes, or technical failures.

20. Contact Information

For questions regarding these Terms & Conditions, please contact:

Gateway2World

C-101/102, Lajpat Nagar, Part-1 New Delhi - 110024, India

Email: enquiry@gateway2world.com